Ironwood Payments handles financial transaction processing for customers in the United States. The company is concerned about protecting personal information of its customers and is committed to protecting personal information of visitors to our website. When you visit us at www.ironwoodpayments.com or at www.iwpmts.com, we want you to know that Ironwood respects your privacy.
We collect two types of information about visitors. Personal information such as name, address, email address, telephone number, any financial information relating to you or your accounts that you may provide us, etc. that you have voluntarily submitted to us. Additionally, we collect information such as information about how many visitors log on to our sites, the pages they access, etc.
Personal information that you provide by email or web forms will be used only for the purpose of sending information to you about our services, responding to your questions or comments or as otherwise may be described at the point of collection such as Web form for example. If you provide contact information such as an email address or telephone number, Ironwood staff may contact you to clarify your question or comment to provide more information to you, or, if you are an existing customer of Ironwood, to learn about your level of satisfaction with our services.
Personal information that you provide by Web forms, email or in any other method is not sold to third parties. Unless otherwise indicated at the point of collection, the personal information you provide by Web forms or email is not shared with third parties. From time to time, however, we may disclose information to fulfill certain regulatory and legal and requirements, or if we believe, in good faith, that such disclosure is legally required or necessary to protect others' rights or to prevent harm.
As you use Ironwood’s website, our system collects server log data which includes, where possible, your IP address, your domain name, the type of browser and operating system you use, search request, the pages you view, and, in some cases, data you submitted via Web forms. If you linked from another website to our website, that website's address may also be documented. We collect and aggregate this data and use it for statistical purposes. For example, this aggregated information can help us assess the volume of our website users' interest in certain areas of our website, and also helps us understand how to improve the content and navigation of our website.
Each time you return to our website and to help us serve you better, we may use "cookies" on some pages of our website. A cookie is a small element of data that a website can send to your browser, which may then be stored on your system. Data collected from cookies helps us determine how many people visit this site and what pages of the site they view. We use this information to better serve all visitors as we improve our site design and content. Most browsers accept cookies automatically, but can be configured not to accept them or to indicate when a cookie is being sent.
Ironwood takes steps to make all information received from you online as secure as reasonably possible against unauthorized access and use, including limiting access to such data to only those employees with a business need to know. When we transfer or receive certain sensitive information, such as financial information, we redirect visitors to a secure server.
Your personal information will generally be stored in Ironwood databases located in the United States. Our policy is to ensure that your information is always granted the same level of protection no matter where it is stored.
For privacy inquiries you may contact us.
Our postal address is:
2150 South 1300 East, Suite 500
Salt Lake City, UT 84106
We can be reached via email at customerservice [at] iwpmts [dot] com.